The cost of a hotel is the basis for consumer utility. If a hotel costs more than it is worth in the eyes of the beholder, overall consumer satisfaction is proven to be reduced.
HOTEL GUEST RATING
Hotel Guest Rating score is the most direct way consumers can voice their opinion about their experience. As a result, consumer guest scores are weighted slightly higher than other components in the HSI index.
HOTEL STAR RATING
The hotel star rating is a method for categorizing hotels based on their quality. There are different star rating methods in use. Reservation Counter uses star ratings as defined by Expedia Inc., the worlds largest travel agency.
Location is everything when it comes to consumer utility. Hotels closer to popular points of interest are given a higher HSI than hotels further away from the action.
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Badges & Awards
Below is an example of the Hotel Satisfaction Index badges available for your website.