Rooms & Rates
|Room Type||Max||Special Features||Today's Price|
Staff Value 9.1
The receptionist was very indifferent and perfunctory. Our rooms were facing the highway - we could not open the exterior door to the building. The upholstered chair in the room had stained arms. The bathroom is dated and the shower is difficult to turn on. The room was shades of brown. There were no extra bed covers or blankets provided. The breakfast room was congested and badly organized, the eggs were taste-free, the ham boring, the muffins fluffy. Difficult to navigate where plates, cutlery and milk were located, also coffee. The breakfast room staff were having a cigarette outside at 8:30 am. Made a note not to use Best Western again.
Family with Older Children
Bed is comfortable and check in was a breeze. Staff at the check in and check out were friendly and great smiles.
Dr. Sally Ball
I really enjoyed staying here. The staff were very friendly and thecomplimentary breakfasts were delicious.Thank-you !
Thoroughly enjoyed staff, room & Breakfast. Your Kitchener- Waterloo Unit needs a pay raise. The unit was quiet , clean and staff always their best efforts to pleaseVery happy we chose your accomidations. The front desk was always very cheerful.Bellingham , Washington Bob
great location, great price, great staff. The included breakfast was better than most. would certainly stay again!
Excellent customer service, very efficient, friendly & willing to go that 'extra mile' for clients. The staff were an absolute pleasure !
A very comfortable stay. Convenient location too. I am sure we will be back some day. R.G.
In the heart of Kitchener, Best Western Plus Kitchener-Waterloo is close to Fairview Park and Chicopee Tube Park. This eco-friendly hotel is within close proximity of Chicopee Ski and Summer Resort and Rockway Golf Course.
Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including a spa tub and a fitness center. Additional features include complimentary wireless Internet access and a fireplace in the lobby.
Mingle with other guests at a complimentary reception, held on select days. A complimentary hot/cold buffet breakfast is served daily.
Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
- 24-hour front desk
- Business center
- Computer station
- Dry cleaning/laundry service
- Fireplace in lobby
- Fitness facilities
- Free WiFi
- Free breakfast
- Free newspapers in lobby
- Free self parking
- Laundry facilities
- Luggage storage
- Multilingual staff
- Number of floors - 2
- One meeting room
- Safe-deposit box at front desk
- Smoke-free property
- Spa tub
- Total number of rooms - 100