Gaylord Palms Resort & Convention Center

83 Reviews

6000 West Osceola Parkway, Kissimmee, FL 34746 US

Reservations: 866-460-7456

9.4 /10 Amazing

from 83 Guest Reviews

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Based on
83 Guest Reviews

Cleanliness 9.5

Comfort 9.4

Location 9.6

Services 9.3

Staff Value 9.3

Guest Reviews



Beautiful resort, I would recommend a stay here to everyone. Great restaurants and entertainment. Close to Disney world and Universal Studios.



This hotel has everything you could possibly want. The resort is massive, so be careful you don't get lost. :) There is a free shuttle to the Disney Parks and Universal. The restaurants are were great, food was excellent, and service was very good. The bar downstairs is pretty cool. Great place for a conference. There are two different swimming pools. You never have to leave the hotel if you didn't want to, so much to do and great restaurants on site.



The Gaylord hotel is beautiful. The front desk staff was very helpful and the check-in check-out process was quick and smooth. I stayed in a room with an atrium view. I would recommend that to anybody. My room was in the everglades section and faced the adult pool,it was a great location. The room had a marble counter top. Room service was always very quick. Bed was very comfortable. Great hotel.

Soul Train


The first time I visited the Gaylords Hotel I was extremely impressed by how elegant and unique it was. As soon as you step into the lobby, you are awed by its beauty. The food at their resteraunts made my mouth water. The view from my suite was absolutely breath-taking. This hotel kept me and my family entertained for the entire trip.

connisheia mathews


This hotel rates 5stars to me. It has incredible services. I love its motto if you ask for it consider it done. This is a MUST stay at hotel!!

Julio & Leslie Menendez


This hotel is beautiful and has everything you can possibly imagine. Walking around makes you feel like you are in another place. The Gator Springs is beautiful and makes a perfect spot for pictures. The room with the atrium view was the most amazing and relaxing place you could be at. I highly recommend it. The place is immaculate and the staff is courteous.

Cheer parent

Family with Younger Children


This is our third time visiting this hotel. I think it is pricey and there is always a problem upon check in. This visit however was much calmer. It wasn't as crowded, and the food was great!

Mike McMaster

Mature Couple


Overall the stay was good, room, pool area and Moor restaurant were good.  Old Hickory Steak House was poor (don't recommend) - steak undercooked, then re-cooked but came out dry, vegetables were over done (twice).  Far too expensive for food that was substandard.

John Moses

Family with Older Children


Our stay couldn't have been any better. Front Desk were very nice and extremely personable and professional. Housecleaning was very good, took the time to ask us if we needed anything. Thanks for making my family and I welcome...

George West

Mature Couple


We had a wonderful stay at the Resort.  The staff in particular were outstanding.  They were kind, attentive, and always willing to do whatever was ask.  The three staff that were particularly outstanding were James who was working the bar at Sandy bar during a very crowded lunch hour.  He remained quite calm, always friendly and was extremely attentive.  Kudos to him.Two of Moor's wait staff were also outstanding.  Vio who served us lunch on the first day of our visit and Tianna who served use lunch and then drinks the last evening were were there.  Kudos to them as well.

Allene Charles

Family with Younger Children


We love your hotel, there were great activities to do and the kids loved the water park area. The staff and service were the best! The "consider it done" policy was outstanding. The only negative was the beds, for a high quality hotel the beds were not high end. The pillows were small, flat and hard, as was the beds. We did not get a good nights sleep. 

Tracy henning

Mature Couple


 Love the property but wish the restaurants especially the Italian restaurant was a little bit more high-end      

Belinda McCleary

Mature Couple


We live in the Orlando area and have visited Gaylord many times and on 1/30 was our first time staying the night.  We are staying again tonight 2/13 and I hope there are not going to be any added fees as last time.  The manager called me a couple of days later to discuss what happened, but I missed her call and I have left  a couple of messages for her to call me, but I have not received a call from her.  It was my birthday and we were going to stay all day at the hotel on the 31st as well with our family but after being charged an extra amount and the hotel staff at the counter seemed to not care we decided to go to Disney instead and spend the day.  I am letting you know this now because we are headed to the hotel now  because my brother really wanted to stay there and I am praying that this experience will be a much better one, we are celebrating my sister-in-laws birthday this trip.  We think this is a great hotel and we have always enjoyed coming and spending the day and hope to enjoy spending the night more often. I also think checking in at 2pm would be much better thank 3 or 4.Thank you,Belinda McCleary386-848-2698

Laobat Moez

Family with Older Children


I did not like the parking fee charge of $20 for each day!The  self parking sign is not clear and available in the hotel entrance!!!

P. Valenti

Family with Older Children


Will return. Far exceeded our expectations.

Hotel Description

Hotel at A Glance

Gaylord Palms Resort and Convention Center is wonderful playground for children and adults alike. Located a short distance from Epcot in Disney, the resort boasts a water park, beach pool, spa, fitness facility, and many more amenities. The guest rooms are loaded with all the comforts of home, including high-speed internet, cable television, and special bathroom toiletries.

For those of you traveling for business, the resort has a full-service business center, 400,000 square feet of meeting space, and complimentary high-speed Internet to stay connected whether you are in or out of your room. If you are traveling with children, the resort has a few amenities besides all the water park fun and nearby Disney, including babysitting, kids movies, and kids menus in all the different restaurants throughout the resort. Gaylord Palms Resort and Convention Center is a great option for anyone visiting Kissimmee.


  • Complimentary Internet

  • Great location

  • 24-hour room service

  • Eight on-site restaurants

  • On-site atrium

  • Spa and salon

  • Pool

  • Fitness facility

  • Meeting space and special occasion venues

Guest Rooms

Gaylord Palms Resort and Convention Center is host to more than 1,400 guest rooms, including 106 suites and 9 presidential suites. All of the rooms are equipped with flat screen televisions with cable service, complimentary Internet spacious bathrooms with granite counters, and free toiletries. If you are traveling with children or friends, adjoining rooms are available in some of the styles, and the suites also offer separated living areas with sofa beds and kitchenettes. If there is a guest in your group that requires accessible rooms, Gaylord Palms Resort and Convention Center offers multiple room options with wonderful layouts and accommodations.

If you get the late night munchies or want to enjoy a lazy morning, don't hesitate to use the Resort's 24 hour room service. The staff is extremely helpful and there is so much to do, but at the end of a busy day Gaylord Palms Resort has comfortable beds for you to fall into.

Nearby Attractions

The Gaylord Palms Resort and Convention Center is in a beautiful location with plenty of attractions for every guest. The hotel is located at 6000 West Osceola Parkway in gorgeous Kissimmee, just eight minutes from Epcot, one of Disney's most popular attractions. Disney's Hollywood Studios theme park is only seven minutes from the resort and offers roller coasters, stage shows, and delicious dining options.

If golf is what interests you, the Waldorf Astoria Golf Club is ten minutes and the Disney's Magnolia Golf Course is less than eight miles from Gaylord Palms Resort and Convention Center. For all the little princesses in your group, Cinderella's Castle is 13 minutes from the Resort and will sweep your little ones off their feet. As for the astronauts in your group, Kennedy Space Center is a wonderful day trip at just under an hour drive. No matter who you are traveling with, let Gaylord Palms Resort be your host and as you thoroughly enjoy your visit to Kissimmee.

Hotel Amenities

  • 24-hour front desk
  • ATM/banking
  • Arcade/game room
  • Area shuttle (surcharge)
  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee/tea in common areas
  • Concierge services
  • Conference space
  • Conference space size (feet) - 400,000
  • Conference space size (meters) - 37
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free WiFi
  • Free newspapers in lobby
  • Free theme park shuttle
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Laundry facilities
  • Limo or Town Car service available
  • Meeting rooms 100
  • Multilingual staff
  • Number of bars/lounges - 3
  • Number of coffee shops/cafes - 2
  • Number of floors - 8
  • Number of outdoor pools - 2
  • Number of restaurants - 3
  • Number of spa tubs - 2
  • Pool umbrellas
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Self parking (surcharge)
  • Shopping on site
  • Smoke-free property
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Television in common areas
  • Total number of rooms - 1406
  • Tours/ticket assistance
  • Valet parking (surcharge)
  • Waterslide
  • Wedding services
  • Year Built 2002

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83 Reviews

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