In the Heart of Tulum Town

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Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance. Featured amenities include multilingual staff and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 4 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided on request. With a stay at In the Heart of Tulum Town in Tulum (Tulum City Center), you'll be a 4-minute drive from Gran Cenote and 7 minutes from Tulum Mayan Ruins. This hotel is 3.1 mi (5.1 km) from Las Palmas Public Beach and 3.7 mi (5.9 km) from Playa Paraiso. In Tulum (Tulum City Center) English, Italian, French, Spanish Carte Blanche, Visa, Diners Club, Debit cards, Cash not accepted, Discover, American Express, JCB International, PayPal, Mastercard, UnionPay

Hotel Policies

Know Before You Go

No pets and no service animals are allowed at this property. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: PayPal
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional
  • Airport shuttle fee: USD 290 per vehicle (roundtrip, maximum occupancy 4)
  • Housekeeping fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Spa
Accessible
Smoke free
Smoking Areas
Laundry Facilities
Airport shuttle

Reviews

Location

Map

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833-372-2839

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