Hotel Mamá Carlota

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Pamper yourself with onsite massages or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Featured amenities include a 24-hour front desk, luggage storage, and a library. Self parking (subject to charges) is available onsite. Stay in one of 11 guestrooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Located in Querétaro (Downtown Querétaro), Hotel Mamá Carlota is within a 10-minute walk of Zenea Garden and San Francisco Temple. This hotel is 1.1 mi (1.7 km) from Alameda Hidalgo Park and 1.5 mi (2.4 km) from Aqueduct of Santiago de Querétaro. In Querétaro (Downtown Querétaro) English, French, Dutch, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory
Optional
  • Secured self parking fee: MXN 150 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Spa
Room Service
Smoke free
Smoking Areas
24 hour

Reviews

Location

Map

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