Canopy by Hilton Cancun La Isla

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Pamper yourself with onsite massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Grab a bite at Azulinda Cafe & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite. Make yourself at home in one of the 174 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. With a stay at Canopy by Hilton Cancun La Isla in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and a 3-minute drive from Aquaworld. This luxury hotel is 2.8 mi (4.5 km) from Iberostar Cancun Golf Course and 3.8 mi (6.2 km) from El Rey Ruins. Near La Isla Shopping Mall English, Spanish Visa, Debit cards not accepted, Cash not accepted, American Express, JCB International, Mastercard, UnionPay

Hotel Policies

Know Before You Go

Pool access available from 7:00 AM to 11:00 PM. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-In Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory
Optional
  • Fee for buffet breakfast: approximately USD 31 per person
  • Self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Fitness Center
Restaurant
Pets Allowed (conditions apply)
Room Service
Accessible
Meeting Facilities
Casino
Bar
Smoke free
Smoking Areas
24 hour
Conference Center
Dry Cleaning
Laundry Facilities

Reviews

Location

Map

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