Zelune Luxury Lagoon Resort Bacalar Adults only

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Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge). Enjoy a meal at Tizmiche, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Located in Bacalar, Zelune Luxury Lagoon Resort Bacalar Adults only is on the waterfront, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This spa hotel is 2.7 mi (4.4 km) from Fort of San Felipe and 3.7 mi (5.9 km) from Municipal Spa of Bacalar. Near Polytechnic University of Bacalar English, Spanish Visa, Debit cards, Cash, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Parking height restrictions apply. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

This property offers transfers from the train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory
Optional
  • Fee for cooked-to-order breakfast: approximately MXN 300 to 600 per person
  • Early check-in fee: MXN 450 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Fitness Center
Restaurant
Room Service
Bar
Smoke free
Smoking Areas
24 hour
Airport shuttle

Reviews

Location

Map

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