Porto Real

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Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services. The following facilities are closed on Monday: Outdoor pool Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Make yourself at home in one of the 25 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and dishwashers. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily. A stay at Porto Real places you in the heart of Ciudad del Carmen, within a 15-minute walk of Victoriano Nieves Cespedes Museum and Zaragoza Park. This hotel is 0.8 mi (1.2 km) from Our Lady of Carmen Church and 0.8 mi (1.4 km) from University Cultural Center. In Ciudad del Carmen (Santa Margarita) Spanish Visa, Debit cards, Cash, Mastercard

Hotel Policies

Know Before You Go

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector

Check-In Special Instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory
Optional
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Fitness Center
Pets Allowed (conditions apply)
Room Service
Smoke free
Smoking Areas
Dry Cleaning
Laundry Facilities

Reviews

Location

Map

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