Era Hotel & SPA Tulum

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Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 9 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Located in Tulum (La Veleta), Era Hotel & SPA Tulum is within a 10-minute drive of Gran Cenote and Tulum National Park. This spa hotel is 4.5 mi (7.2 km) from Tulum Mayan Ruins and 4.7 mi (7.6 km) from Las Palmas Public Beach. In Tulum (La Veleta) English, Italian, French, Spanish Visa, Debit cards, Cash, Mastercard

Hotel Policies

Know Before You Go

Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory
Optional
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Restaurant
Room Service
Smoke free
Smoking Areas
Dry Cleaning
Laundry Facilities
Airport shuttle

Reviews

Location

Map

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