Downtown Tulum Hotel

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Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include bicycles to rent. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A ferry terminal shuttle is available for a surcharge. Make yourself at home in one of the 24 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. With a stay at Downtown Tulum Hotel, you'll be centrally located in Tulum, within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.6 mi (5.8 km) from Tulum Beach and 10.6 mi (17.1 km) from Xel-Há Park. In Tulum (Tulum City Center) English, Spanish Visa, Debit cards not accepted, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 8:00 AM to 10:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher

Check-In Special Instructions

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Fees

Mandatory
Optional
  • Fee for continental breakfast: approximately MXN 150 to 300 for adults, and MXN 150 to 300 for children
  • Pet fee: MXN 435 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Restaurant
Pets Allowed (conditions apply)
Room Service
Accessible
Bar
Smoke free
Smoking Areas
24 hour
Laundry Facilities

Reviews

Location

Map

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