La Hacienda Hotel, at Xcaret

Name: La Hacienda Hotel, at Xcaret
Address: Frac. 1, Lote 13 Claro, Playa del Carmen, 77730, MX

ReservationCounter.com: 833-372-2839

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Hotel Description

Relax at the full-service spa, where you can enjoy massages. Featured amenities include luggage storage and laundry facilities. Make yourself at home in one of the 8 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with Netflix provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. With a stay at La Hacienda Hotel, at Xcaret in Playa del Carmen (Downtown Playa del Carmen), you'll be a 4-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This spa hotel is 0.6 mi (0.9 km) from Mamitas Beach and 0.8 mi (1.2 km) from Playacar Beach. Near Quinta Avenida English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.