Hotel NYX Cancun - Near La Isla Shopping Mall

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Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy international cuisine at Deck, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM. The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change): One of the dining venues The property will be renovating from June 30 2025 to July 12 2025 (completion date subject to change). The following areas are affected: Lobby During renovations, the hotel will make every effort to minimize noise and disturbance. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. With a stay at Hotel NYX Cancun - Near La Isla Shopping Mall in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Forum Beach. This beach hotel is 1.9 mi (3 km) from Gaviota Azul Beach and 4 mi (6.4 km) from Iberostar Cancun Golf Course. Near La Isla Shopping Mall English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-In Special Instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3000 per accommodation, per stay
  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

Optional

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Fitness Center
Restaurant
Room Service
Accessible
Meeting Facilities
Casino
Bar
Smoke free
Smoking Areas
24 hour
Conference Center
Dry Cleaning
Laundry Facilities
Airport shuttle

Reviews

Location

Map

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