Ocean Zen Suites on 5th Avenue - Adults Only

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Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area. If you're ready for some gaming fun, you can hop on the casino shuttle (surcharge). Featured amenities include complimentary wired internet access, express check-in, and express check-out. Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries. You'll be centrally located in Playa del Carmen with a stay at Ocean Zen Suites on 5th Avenue - Adults Only, within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach. This hotel is 1 mi (1.6 km) from Quinta Avenida and 1.2 mi (2 km) from Quinta Alegría Shopping Mall. In Playa del Carmen (Luis Donaldo Colosio) English, Spanish Visa, Debit cards, Cash, PayPal, Mastercard

Hotel Policies

Know Before You Go

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. 24-hour pool accessGuests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: PayPal
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Check-In Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Fees

Mandatory
Optional
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Room Service
Casino
Smoke free
Smoking Areas
24 hour
Dry Cleaning
Laundry Facilities
Airport shuttle

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Location

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