Hotel Casa Dona Susana by Los Arcos

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Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite. Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily. With a stay at Casa Dona Susana in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. This beach hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.4 mi (2.3 km) from Malecon. Near Playa de los Muertos English, Spanish Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 10 AM to 10 PM. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Contactless check-in and contactless check-out are available.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-In Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Age Restriction

Guests under the age of 21 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Restaurant
Room Service
Meeting Facilities
Bar
Smoke free
Smoking Areas
24 hour
Conference Center
Laundry Facilities

Reviews

Location

Map

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