Eurostars Hacienda Vista Real Hotel

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Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a living plant wall. Take advantage of the hotel's room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Make yourself at home in one of the 77 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily. With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xplor Theme Park. Near Playacar Beach English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Pool access available from 7 AM to 5:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-In Special Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Fitness Center
Accessible
Bar
Smoke free
Smoking Areas
24 hour
Dry Cleaning
Laundry Facilities
Airport shuttle

Reviews

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