Hotel Esencia

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Located on the beach in Xpu-Ha, Hotel Esencia offers 24-hour reception and complimentary wireless internet access. Guests can relax at the full-service spa with massages, body treatments, and facials, and enjoy access to 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining options include 3 restaurants, a coffee shop/cafe, and 24-hour room service. Guests can unwind at the bar/lounge, beach bar, or poolside bar. Cooked-to-order breakfasts are available daily (surcharge). Featured amenities include wired internet access, limo/town car service, and express check-in. Airport and cruise ship terminal shuttles are available for a surcharge. The hotel also offers concierge services and babysitting (surcharge). Guestrooms feature iPod docking stations, flat-screen televisions with cable programming, memory foam beds with down comforters and Egyptian cotton sheets, private bathrooms with complimentary toiletries and hair dryers, and furnished patios. The ESENCIA is a hotel.

Hotel Policies

contactlessCheckIn

Contactless check-in is available

contactlessCheckOut

Contactless check-out is available

airportShuttle

Yes! There is an airport shuttle.

isPetFriendly

PetFriendly

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products

Check-In Special Instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Casa Maya]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Fitness Center
Restaurant
Pets Allowed (conditions apply)
Bar
Smoke free
Smoking Areas
24 hour
Dry Cleaning
Laundry Facilities
Airport shuttle

Reviews

Location

Map

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