Hotel Hacienda de Castilla

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Comfortable Accommodations Hacienda de Castilla in Cancún offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Guests enjoy amenities such as a pool view, work desk, and free toiletries. Dining and Leisure The family-friendly restaurant serves Mexican cuisine for brunch, lunch, and dinner. A bar provides a relaxing atmosphere, and a year-round outdoor swimming pool enhances the stay. Convenient Location Located in the city center, the hotel is a 17-minute walk from Cancun Bus Station and 12 mi from Cancún International Airport. Nearby attractions include Parque las Palapas and La Isla Shopping Mall. Guest Services Guests benefit from a 24-hour front desk, concierge service, and free on-site private parking. Additional services include room service, tour desk, and luggage storage. License Number(s): 002-025-000176/2026

Hotel Policies

contactlessCheckOut

Contactless check-out is available

airportShuttle

Yes! There is an airport shuttle.

localShuttle

R1 and R2 to hotel zone rate 1 usd per person R6 to downtown rate $7.00 per person

isPetFriendly

PetFriendly

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.

Age Restriction

Guests under the age of 21 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Restaurant
Pets Allowed (conditions apply)
Room Service
Accessible
Meeting Facilities
Bar
Smoke free
Smoking Areas
24 hour
Conference Center
Airport shuttle

Reviews

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