Hotel Hacienda de Castilla

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Attractively located in the center of Cancún, Hacienda de Castilla has air-conditioned rooms with free WiFi, free private parking and room service. This 3-star hotel offers a 24-hour front desk and a concierge service. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. The rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. Rooms contain a private bathroom with a shower, free toiletries and a hairdryer. All guest rooms have a desk. You can play pool at Hacienda de Castilla. Popular points of interest near the accommodation include Puerto Juarez Beach, Cancun Bus Station and Cancun Government Palace. Cancún International Airport is 12 miles from the property, and the property offers a paid airport shuttle service.

Hotel Policies

contactlessCheckOut

Contactless check-out is available

airportShuttle

Yes! There is an airport shuttle.

localShuttle

R1 and R2 to hotel zone rate 1 usd per person R6 to downtown rate $7.00 per person

isPetFriendly

PetFriendly

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.

Age Restriction

Guests under the age of 21 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Restaurant
Pets Allowed (conditions apply)
Room Service
Meeting Facilities
Bar
Smoke free
Smoking Areas
24 hour
Conference Center
Airport shuttle

Reviews

Location

Map

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