Motto by Hilton Tulum

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Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Enjoy international cuisine at Bistro Coba, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Children aged 5 and younger eat free breakfast. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite. Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. With a stay at Motto by Hilton Tulum, you'll be centrally located in Tulum, steps from Hunab Lifestyle Center and Jaguar Park. This luxury hotel is 2.2 mi (3.5 km) from Las Palmas Public Beach and 2.5 mi (4 km) from Tulum Mayan Ruins. In Tulum (Zama) English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-In Special Instructions

Front desk staff will greet guests on arrival at the property.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional
  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Age Restriction

Guests under the age of 18 can only check in with a parent or official guardian.

Amenities

Internet Access
Swimming Pool
Spa
Fitness Center
Restaurant
Pets Allowed (conditions apply)
Accessible
Bar
Smoke free
Smoking Areas
24 hour
Dry Cleaning
Laundry Facilities

Reviews

Location

Map

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