Departamentos Arena

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Relax at the full-service spa, where you can enjoy massages. Free self parking is available onsite. Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens. Complimentary wireless internet access is available to keep you connected. Conveniences include separate sitting areas, and housekeeping is provided on request. Located in Mazatlán, Departamentos Arena is within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. This spa hotel is 5.7 mi (9.2 km) from Olas Altas Beach and 1.3 mi (2.1 km) from Fuerte 31 de Marzo. Near Fuerte 31 de Marzo English, Spanish Debit cards not accepted, Cash, Cash-only property

Hotel Policies

Know Before You Go

Pool access available from 9:00 AM to 9:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-In Special Instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 2 weeks before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent cleaning fee will be charged
  • Service fee: 6 percent
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional
  • Housekeeping fee: USD 50 per day; may vary based on length of stay and unit size
  • Service fee: 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Swimming Pool
Spa
Smoke free
Smoking Areas

Reviews

Location

Map

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