Phoenix by Kan

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Relax and unwind with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services. At Phoenix by Kan, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 9:00 AM to noon. This property is closed from April 21 2024 to December 31 2024 (dates subject to change). Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite. Make yourself at home in one of the 7 guestrooms featuring minibars (stocked with some free items). Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. With a stay at Phoenix by Kan in Tulum (Zona Hotelera), you'll be steps from Sian Ka'an Biosphere Reserve and Tulum Beach. This beach hotel is 4.2 mi (6.7 km) from SFER IK and 4.7 mi (7.5 km) from Tulum National Park. In Tulum (Zona Hotelera) English, Spanish Visa, Debit cards, Cash, American Express, Mastercard

Hotel Policies

Know Before You Go

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-In Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Check-In Special Instructions

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Internet Access
Spa
Restaurant
Bar
Smoke free
Smoking Areas

Reviews

Location

Map

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