Hotel 28
Hotel Description
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. The beach shuttle (surcharge) makes getting to the surf and sand a breeze. Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 9:00 AM to 11:00 AM for a fee. The property will be renovating from May 1 2026 to July 1 2026 (completion date subject to change). The following areas are affected: Exterior Guests will have access to the following alternate facilities during the renovation: Outdoor pool Recreational facilities Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. The front desk is staffed during limited hours. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily. A stay at Hotel 28 places you in the heart of Cancun, a 1-minute drive from Mercado 28 and 5 minutes from Cancun Mall. This hotel is 5.1 mi (8.1 km) from Langosta Beach and 5.3 mi (8.5 km) from Tortuga Beach. In Cancun (Downtown Cancun) English, Spanish Visa, Debit cards, Cash, American Express, Mastercard
Hotel Policies
Know Before You Go
Check-In Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-In Special Instructions
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
- Fee for continental breakfast: approximately MXN 150 for adults and MXN 120 for children
- Airport shuttle fee: MXN 850 per vehicle (maximum occupancy 8)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Age Restriction
Amenities
Reviews
Location

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