Alila Mayakoba
Hotel Description
Spend the day on the private beach or dip into one of the 2 outdoor pools. This resort also features complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle. Enjoy Mexican cuisine at Chef’s Atelier, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 182 individually decorated guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 5-minute drive from El Camaleón Mayakoba Golf Course and 11 minutes from Quinta Avenida. This beach resort is 5 mi (8 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach. Near El Camaleón Mayakoba Golf Course English, Spanish Visa, Debit cards, Cash not accepted, American Express, Mastercard
Hotel Policies
Know Before You Go
Check-In Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Some water is reused through a grey water recycling system
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-In Special Instructions
Fees
- Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Age Restriction
Amenities
Reviews
Location

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